Learn more about Terminal 3

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Know Before You Go 

Before leaving for the airport to meet your party, make sure you know the following information:


Terminal 1

If you choose to meet your party inside Terminal 1, only ticketed passengers are allowed beyond the security checkpoints; however, you are welcome to meet your party at other locations in the non-secure areas of the airport. If your party has checked luggage to pick up in baggage claim, you may want to meet them at the appropriate baggage carousel.  Just check out the Baggage Information Display Screens in baggage claim to see which carousel has been assigned to your party's flight.  The airport information booth located in central baggage claim near carousel #8 is an ideal alternative meeting place.

If you need to meet your party at the gate, exceptions can be made for children traveling alone or passengers with special needs.  To get a gate pass, please notify your airline in advance. 

If your party is NOT picking up checked luggage in baggage claim, the red Thunderbird car at the Cannon Aviation Museum located on Level 2 above baggage claim is an ideal place to meet.

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Terminal 3

Domestic Flights & Pre-cleared International Flights
If you choose to meet your party inside Terminal 3, only ticketed passengers are allowed beyond the security checkpoints; however, you are welcome to meet your party at other locations in the non-secure areas of the airport. If your party is arriving on a domestic flight or a pre-cleared international flight and has checked luggage to retrieve, you may want to meet them at the appropriate baggage claim carousel on Level Zero on the west side of Terminal 3.  Once inside, just check the Baggage Information Display Screens to determine the right carousel. Domestic passengers will generally use baggage carousels 17 - 26.  Pre-cleared flights generally use carousels 24 -26.   

If you need to meet your party at the gate, exceptions can be made for children traveling alone or passengers with special needs.  To get a gate pass, please notify your airline in advance. 

International Flights
If you are meeting someone arriving on an international flight that clears customs, you should meet your party at the airport information booth on the east end of Terminal 3 which is located just outside of the Customs & Border Protection area.

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